SLSP draws a distinction between basic services, optional services and custom services.
Our basic services include the use of swisscovery. These services include not only access to the systems but also additional services, training programmes and comprehensive support.
At SLSP, we apply the same standardised, transparent, cause-orientated and sustainable fee model to all cus-tomers. The annual cost of the basic services is calculated as follows:
Because SLSP is non-profit-making, a principle anchored in its articles of association, any surpluses are pro-cessed fairly and transparently: they are repaid to our customer institutions the following year or set off against their basic fixed fee for the following year.
Optional services are a range of services above and beyond the basic services that are used by individual cus-tomers in a specific manner. Basic service users can upgrade to these services for an additional fee.
In addition to basic services and optional services, SLSP also offers custom services such as analyses, consult-ing or data sanitisation, which are charged for on an actual cost basis. To ensure full transparency and plan-ning security, we will always issue a detailed quote for these services in advance.
Please contact our team if you have any questions concerning prices, quotes or contracts (link to the contact form).
The service portfolio of optional services can be found here.